The Veterans Affairs could learn a lot from 3 Lowe’s employees.
A veteran named Michael Sulsona was helped recently by 3 Lowe’s employees who choose to do the right thing. Sulsona had lost both his legs during Vietnam while serving in the military. While in the store his wheelchair that he relies on for his main source of mobility broke down. I don’t think there could have been a better place for this to happen.
Without question these 3 Lowe’s employees seen in the picture gathered up the tools and materials necessary to fix his wheels. Afterwards to show his appreciation Sulsona wrote a letter to Lowe’s corporate, saying “The actions of these three employees at Lowe’s showed me there are some that still believe in stepping to the plate.”
Why did it take so long for the VA to give this Vietnam veteran a new wheelchair?
Prior to this visit to Lowe’s, Sulsona had been waiting for a new wheelchair for OVER TWO YEARS. I suppose the paperwork needed to obtain a new one should have stated the wait time. I can imagine he isn’t too happy with them. Only after this story came into light did the Veterans Affairs do anything about it. Formally apologizing and making sure he was set up with a custom wheelchair for veterans. Damage control at it’s finest.
Thankfully there are people out there like these Lowe’s employees that believe in doing what is right.